At Quran Grace, we strive to gain our client’s confidence, We aim to make our clients feel satisfied, so this is our refund policy to ensure their satisfaction.
Eligibility for refund
– Subscription Services: If you cancel your subscription within the first 14 days of the initial purchase and have not used any classes or resources, you are eligible for a full refund.
– Single Course Purchases: If you are not satisfied with a course after attending the first session, you may request a refund within 7 days of the first class.
How to request a refund
To request a refund, please contact our support team with the following information:
– Your name
– Email address associated with your account
– Order number or subscription details
– Reason for the refund request
Processing time
Refund requests will be processed within 5-7 business days. Once approved, the refund will be credited back to your original payment method.
Non-Refundable Items
– Any materials or resources accessed after the initial trial period.
-Donations and gifts made for the platform.
Changes to the Policy
Quran Grace reserves the right to change this refund policy at any time. Any changes will be reflected on this page.
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